How can I track my order?
You can track the status of your order by clicking the link in your BUXOM Cosmetics Shipping Confirmation email.
What forms of payment do you accept online?
We currently accept Visa, MasterCard, Discover, American Express, JBC, Apple Pay, Shop Pay, PayPal, and Venmo, if available. When entering your credit card information, please ensure that your billing name and address is exactly as it appears on your credit card. For our customer's protection, transactions cannot be processed if billing information is not 100% accurate.
Does Buxom test on animals?
Please feel at ease when using BUXOM Cosmetics products as we do not test on animals. We also do not work with any manufacturers that do animal testing.
Are Buxom products made with Parabens?
No. All BUXOM products are formulated without parabens.
Do your products contain Carmine?
Some of our colored cosmetic products do contain Carmine. This ingredient will appear on the ingredient list if present. If you ever have any questions regarding our products, please reach out and ask us.
Are Buxom products Vegan-Friendly?
We have many BUXOM products that are suitable for vegan customers. However, some of our products contain animal derived ingredients such as: Carmine, Beeswax, Lanolin-derived ingredients, etc. These ingredients will appear on the ingredient list if present. If you ever have any questions regarding our products and vegan suitability, please reach out and ask us.
Which Buxom Cosmetics products contain Wheat, Oat, Rye and/or Barley derived ingredients?
Many of our products do not contain ingredients derived from barley, oats, rye, spelt or wheat, which are commonly known sources of gluten. However, due to the wide range of raw materials and equipment used during the manufacturing of our products, we cannot confirm that our products are free from any traces of gluten. If you have specific questions or concerns regarding gluten, and the ingredients contained in our formulas, we recommend that you consult your physician. All product ingredients can be found on the product page.
Where can I find Buxom products in stores?
BUXOM Cosmetics are also available through the following authorized retailers: Sephora, Ulta and Macy’s. Click here to find a store near you.
Do you guarantee the item(s) in my order?
The item(s) within your order including samples are not guaranteed for fulfillment. During the time of order processing, it will be determined whether an item(s) within your order needs to be cancelled due to stock availability issues. We will ship the remaining available item(s) within your order to prevent shipment delays. Should your full order be cancelled, you will be refunded for the portion of your order that was cancelled (including shipping fees if applicable). Please note that cancelled item(s) including samples cannot be replaced with an alternative item(s) once the order has been processed.
Buxom's order process is automated to distribute products quickly and efficiently. We apologize, but once your order has been placed it cannot be modified or canceled. For more information, please visit our Returns section.
