Politique de remboursement

We are committed to providing quality products to our customers. If you receive products from buxomcosmetics.com that do not meet your expectations, you may return your gently used products within 30 days of receipt. International returns are refunded less a $20 USD return fee. At this time, we are unable to offer exchanges. Items purchased online cannot be returned or exchanged at retailers that sell BUXOM. 

When returning a set or kit, we require all contents from the original set or kit. Partial items from a set or kit will not be refunded. Empty containers will not be accepted for refund.  

Credit will be issued to the original form of payment for the amount of the item plus appropriate tax, excluding shipping costs. All eGift card refunds will be processed to a new eGift card that will be sent to the customer’s original email. Shipping and handling charges are not included in refunds. You will receive a Return Confirmation Email once your refund has been processed.