FAQs

How can I track my order?

You can track the status of your order by clicking the link in your BUXOM Cosmetics Shipping Confirmation email.

What forms of payment do you accept online?

We currently accept Visa, MasterCard, Discover, American Express, JBC, Apple Pay, Shop Pay, PayPal, and Venmo, if available. When entering your credit card information, please ensure that your billing name and address is exactly as it appears on your credit card. For our customer's protection, transactions cannot be processed if billing information is not 100% accurate. 

Does Buxom test on animals?

Please feel at ease when using BUXOM Cosmetics products as we do not test on animals. We also do not work with any manufacturers that do animal testing. 

Are Buxom products made with Parabens?

No. All BUXOM products are formulated without parabens.

Buxom's order process is automated to distribute products quickly and efficiently. We apologize, but once your order has been placed it cannot be modified or canceled. For more information, please visit our Returns section.